When you leave a comment on our website, we collect the information you provide in the comments form, as well as your IP address and browser user agent string, which we use to detect spam. Additionally, we may use an anonymized hash of your email address to check if you have a Gravatar account.
If you upload images to our website, we recommend that you avoid including location data (EXIF GPS) in your images. This is because visitors to our website can download and extract any location data from your images.
We retain comment data and its metadata indefinitely so that we can automatically recognize and approve any follow-up comments. For users who register on our website, we store their personal information in their user profile. All users can see, edit, or delete their personal information at any time, except for their username. Website administrators can also see and edit this information.
If you have an account on our website or have left comments, you have the right to request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.
Automated Spam Detection
Visitor comments may be checked through an automated spam detection service.
At Grand Detectors Company, we appreciate your business and want you to be satisfied with your purchase. If for any reason you are not entirely happy with your order, we are here to help.
You have 14 days from the day you received your item to return it. To qualify for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging and accompanied by a receipt or proof of purchase.
Once we receive your returned item, we will inspect it and notify you of its status. If your return is approved, we will initiate a refund to your original method of payment, such as your credit card. The time it takes for you to receive your refund will depend on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. These costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions or concerns about returning an item to us, please don’t hesitate to contact us. We will be happy to assist you.